Terms of Service - Product Delivery

Welcome to Rekha Metal Trends Pvt Ltd.

We are delighted to have you as our valued customer. Please take a moment to review our

1. Order Processing Time:
Upon confirmation of payment, we will begin processing your order promptly.
Our goal is to ensure that your products are prepared for shipment within 7 business days.
2. Delivery Timeframe:
We strive to deliver your products within 7 days of payment confirmation.
The delivery timeframe may vary based on your location and product availability. You will receive a confirmation email once your order has been dispatched.
3. Delivery Partners:
We work with reputable delivery partners to ensure the safe and secure transportation of your products.
While we make every effort to meet the 7-day delivery window, external factors such as weather conditions or unforeseen circumstances may occasionally impact delivery times. In such cases, we appreciate your understanding and patience.
4. Delivery Address:
Please ensure that the delivery address provided during checkout is accurate and complete.
Any changes to the delivery address after payment confirmation may result in additional processing time.
5. Failed Delivery Attempts:
In the event of a failed delivery attempt, our delivery partner will make reasonable efforts to contact you and rearrange delivery.
If multiple delivery attempts are unsuccessful, additional charges may apply for redelivery.
6. Damaged or Missing Items:
Upon receiving your order, please inspect the package for any signs of damage. Do not forget to make an unboxing video. Report any issues to our Customer Support team within 2 days of delivery.

By completing a purchase with Rekha Metal Trends Pvt Ltd, you agree to these terms regarding product delivery. If you have any questions or concerns, please contact our Customer Support team at rekhametatrends@gmail.com. Thank you for choosing Rekha Metal Trends Pvt Ltd.

Sincerely,

Team Rekha Metal Trends Pvt Ltd.